A few points of the job:
- Shift started at 6:00 AM daily (I had to arrive, turn on the computer with headset on by 5:59:59 AM or the boss was upset
- I was 'on the phone' (literally tied and bound to the desk)
- I worked Saturdays (6AM still)
- I heard the same thing over and over and over all day every day
- I said the same thing over and over and over all day every day
- The people I spoke to frequently yelled and insulted me
Now, I was free from these things at my last job, but the fact that I'm at a call center is what makes it so empowering; (I can't decided which of these I like best)
- I am in a call center, just like I was at Discover, but I am not tied to the desk. I am free to get up, come and go as I please, etc.
- I set my schedule as I please. Banker's hours; 9AMish to 5:30PMish
- No saturdays
- I am able to do what my brain craves; examine, scrutinize and mull over oceans of minutia in order to extract and extrapolate meaning- every day I am able to innovate new and better ways- this is actually fun for me
- I sit right next to all the 'phone reps' and smile broadly when I hear them say the same things over and over again, and complain about all the same things I used to with my fellow phone reps
- When I arrive there are people there jabbering away on the phones, when I leave they're still there
- I love when people ask me what I do (since I'm new) and I say "I'm an analyst"- I have no idea what they're thinking but it's fun to imagine they're thinking what I would've thought while still a phone rep and had met an 'analyst', which is this: "Dang! I wish I could do that!"
- I drive to and from work during 'rush hour' but I'm going the direction the hosts of israel are not- (I don't have any traffic to deal with)
- My parking lot is the same parking lot as Smith's grocery store, 2 gas stations, and a shop owned by seemingly two married older Vietnamese people who appear to be cosmetologists and tailors. I went there today for the heck of it and they treated me like I was the arch-duke of some locality-great customer service
- So if I need groceries, gas, and/or my pants hemmed, I don't have to go anyplace
Did I mention that I really really really like this position?

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